A Case Study of Property Developing Firm Using Soft System Methodology

The author of the essay "A Case Study of a Property Developing Firm Using Soft Systems Methodology" assumes that SSM study fits the concept of action research arising first in the behavioral sciences. Researchers view of the limitations of studying complex real social events in a laboratory, the artificiality of splitting out single behavioral elements from an integrated system. The action-research method fits the Soft System Methodology in which it involve in a change progress, in the system itself, as a means to both practical action and an experience relevant to the research aim of developing systems concepts. Being concerned with intervention in purposeful systems, the action researcher, unlike natural scientists, can express his research aims as hopes but cannot with certainty design them into his ‘experiences’. He is prepared to react to whatever happens in the research situation. He has to follow wherever the situation leads him or stop the research.
This study advocates that the continues use of SSM on the property development help firms on the organization learning, this allow users to learn from their action systematically, as well as generating creative problem solving strategies for their growth and continuity. The strength of SSM comes from familiarity of the systems and knowledge of users. however, users need patient and practice to be able to explore the usefulness of SSM. Lastly, SSM seems to be a useful tool for large co-operations, which consist of many people, departments and operation entities.