Crisis Interpretation of Organizational Processes



The Sales Manager does not follow the organizational processes such as communication, meetings, motivation, and evaluation and this is the main reason behind the crisis that is taking place between him and the Sales Representatives at the Branch. The response by the Sales Manager, ‘These are privileged positions for people who live privileged lives clearly shows how he does not negotiate meanings, does not provide room for bonding, does not maintain an image of accountability and responsiveness, does not negotiate with his subordinates and does not share values (Bolman and Deal, 2013). The crisis in the organization is simply because the Sales Manager is completely out of reality, does not obey the organizational culture/rituals and this is the reason as to why he plays his roles in a bad manner and this has led to an organizational structure that does not fit the organizational situation hence the crisis.