Interviews are usually useful for qualitative research since they seek to get the views of the respondents on a particular topic (Gioia, Corley, &. Hamilton, 2013). In this study, interviews will aid the research in finding out what health practitioners have to say about electronic health records that may lead to patient errors. In this case, the study will engage in direct interviews by first designing questionnaires to aid in data collection. The study can also collect data through interviews by structuring questions before the data collection process or engage in open-ended which takes a conversational format (Doz, 2011). Qualitative interviews can take a structured form where the interviewer pre-determines and lists the questions or can be unstructured where the researcher does not begin with prepared questions. Therefore, the study will ask all participants the same question though wording and order of the questions may vary. Another method of collecting qualitative data is the focus groups as a special type of interview (Wisdom et al., 2012). The method involves collecting data or interviewing specific groups that researchers refer to as focus groups. On the other hand, the method targets homogeneous groups like healthcare givers. In this study, for instance, focus group interviews that target the staff who handle patient records as well as those who process information.
The reason for preferring qualitative research interviews for this study is that they wholly dig into social topics that would otherwise prove unreliable when using quantitative methods (Gioia, Corley, &. Hamilton, 2013). On the other hand, the study favors interviews over other qualitative data collection method since it involves direct engagement with the respondents. Direct engagement implies that the researcher can guide the participants in answering structured questions (Jackson, 2012). Focus groups are useful sources of information in qualitative research since such .interviews narrow down to a specific population that can provide relevant information to research (Wisdom et al., 2012). .