Ethics and Employment Relations in Hospitality and Tourism Industry

The term ‘sustainable tourism’ usually denotes the application of the more general concept of sustainable development to tourism as a specific economic sector. The ethical responsibilities towards the code of practice enable the industry to acquire a critical role in protecting the vital needs of not only the mainstream population but also the minorities that exist without political backup and economic support. Whether it is political extravaganza targeting masses or be it minorities, the role of legislation and codes should be based on the recognition of human rights and custom values.
Hall &amp. Richards (2000) while providing an example of sustainable environment highlights the hospitality sector in which there are particular procedures of the installation of state-of-the-art energy-saving technology and waste-management which are followed by most of the hotels. In this context, it is better for a hotel to survive thereby adopting ‘sustainability’. For example, a hotel can almost immediately have an impact on costs and may increase revenue if the organization advertises its ‘green credentials’ and so attracts more eco-conscious clients. (Hall &amp. Richards, 2000, p. 64) However, this may well lead to an increase in the level of aggregate demand and consequently an overall rise in total energy use and waste generation. Furthermore, the larger number of visitors puts unintended and increased pressure on the local infrastructure, services and environment, the effect of which is uncertain, especially with regard to the additional financial burden which is likely to fall not only on the public sector but the private (business) and personal sectors (perhaps receiving no direct benefit from tourism), because of the increased costs of mitigating the adverse effects of tourism, particularly dealing with waste.
Besides characteristics, what matters within the context of tourism, are the characteristics of the natural, cultural and built environments of destinations that attract tourists towards them. All environments are different and have their own unique features, and what makes a particular type of environment attractive for tourism is a function of value judgments and fashions that exist in society. (Holden, 2003, p. 24)
The major constraints in today’s tourism industry are those approaches, which are adopted by the managers, thereby influencing the hospitality of the product and labor markets, organizational status and structure, including the size of the workplace, and culture are chief among the factors thought to place constraints on managers.&nbsp.