Radiology Service Improvement

The challenges include pathology, disease presentation and lack of cooperation from children and their parents (Barr &amp. Dowding, 2012). The establishment of a PRR is important because, aside from building the confidence of children and other customers, it will ensure that children can access radiology services on-time and reduce instances where children compete with adults for services (AHRQ, n.d).

It is imperative that radiology rooms provide a friendly environment for children (RPPR, 2011). One of the challenges faced by radiology staff is the lack of cooperation from children. In most cases, children cause delays in treatment due to their lack of confidence in staff. Health care staff who serve children in radiology need to obtain children’s cooperation and trust in a child-friendly and secure environment (NIB, 2011). The children’s pediatric room should be decorated with colorful images and artwork favored by children (NIB, 2011). Further, they should have pictures and posters of children undergoing the examination. These posters and pictures are important in informing the parents on the procedures involved and at the same time relax the children, making treatment easier (AHRQ, n.d).

Reports show that in England, 2.9 million children attended Accident and Emergency units, making them major consumers of health care services (Mathers, 2011). Research undertaken by the European Radiology Society revealed that there are only 20 hospitals for children in Britain, forcing around 1.5 million children to attend adult-centered hospitals for imaging services. While 57% of adult-centered hospitals lack child-friendly equipment, 79% of them do not have separate facilities for adults and children like waiting rooms and toilets. Further, 13% of all adult-centered hospitals and a third of child-centered hospitals had introduced protocols to manage cases of children with disabilities.