The Organizational Context in Maxim Fire and Rescue Services

In Nairobi, due to the poor quality of construction materials, there is a greater likelihood of fire. In a report that was prepared on disaster management in Nairobi, it was pointed out in the context of a recent fire that had taken place at the Mayor’s parlor that the equipment was grossly inadequate and the fire hydrants had no water (www.fig, net). Arson is also common in Nairobi with an increasingly violent population of unemployed youth (Lacey, 2001). The political environment in Nairobi is characterized by opposition parties with the local government failing to cope with the growth in the city as a result contributing to general chaos and corruption. (www.unu.edu). In specific reference to firefighters, organizational factors contributing to stress are linked to their job demands and may include factors such as workload, stressful events, time pressure and a physically demanding working environment (Dewe,1989). From an occupational perspective, those working in stressful situations such as firefighters, are categorized as “first responders” and they constitute an occupation-at-risk group. (Ussery and Waters, 2006).
In the case of fire fighting organizations in Nairobi, one of the significant issues to be addressed is operational inefficiencies. These are caused by poor leadership among the management of the organization and the lack of strong and clearly defined policies. Skinner’s operant conditioning theory would be relevant in this context, because the existing bureaucratic set-ups lead to corruption and inefficiencies which the employees become conditioned into and thus, the pattern perpetuates.
In his study, Dewe (1989) highlights stress which is almost always present in firefighters and identifies potential sources of stress, i.e, the demands of the workplace that contribute to stress. Dewe (1989) has also pointed out that traditional work-specific measures may have different structures for different occupational groupings, since&nbsp.the stressors may be different and may generate differing levels and types of stress. &nbsp.